Building learner experiences at global scale.
Product Manager driving AI-powered access and recognition for a worldwide learner base.
The learner problem.
Oppia provides free, world-class education to learners around the world. Many reach the platform from underserved regions, in languages that aren't English, on devices and connections that vary widely. The mission is simple to state and hard to deliver on: make rigorous learning genuinely accessible, regardless of geography or background.
Two challenges shape my work. First, lessons need to reach learners in the languages they actually speak, but volunteer-driven translation becomes a bottleneck as the platform grows. Second, learners who put real effort into mastering content deserve recognition that travels with them, proof of skill that motivates continued progress.
What I'm working on.
AI-powered lesson translations. Driving the launch of automated translations using AI text-to-speech. Defining test scenarios, coordinating with engineering, and removing manual volunteer dependency. The shift cuts time-per-lesson by roughly 80% and unlocks a path to language coverage volunteer effort alone couldn't reach.
Oppia's first learner credential. Owning product definition for a credentialing system that recognizes skill mastery and delivers shareable proof of learning. The work spans 11 user stories establishing how mastery is measured, validated, and presented.
How I think about it.
The hardest part of mission-driven product work isn't picking what to build. It's holding the line on building things that genuinely serve users we'll never meet, in contexts we don't fully understand.
The discipline I try to bring: decisions grounded in real learner signal, not assumed personas. AI deployed where it removes friction for users, not just where it's exciting to ship. And a respect for the volunteer community whose work the AI builds on, rather than replaces.